If you are searching for “is it on Drive_1?” CatDV Server, as a database can only tell you what the client or Worker last told it, it cannot check for files as the database app never mounts and accesses media files, only the Clients and Worker Nodes. The only thing that is always correct, is the path to the data, which should never change. So CatDV Pro, the client app or the Worker Node, determines the online/offline status when they open the catalog or query the server so that they never save incorrect data to the server. If you stored “offline” it would be incorrect for Client 1 & Worker 3. If you stored “online” as the status, that would be incorrect for Client 2 & Worker 4. The Server has no opinion or knowledge of the online status of a file to a client. Is the asset “online”? It is to Client 1 but not to Client 2, so what does the CatDV Server say? It says “I cannot store “online/offline” as a field because that data is only relevant to the client at the time of the catalog or query result being open. ![]() Worker Node 4 does not have the drive mountedĬatDV Server is a database app so it does not mount media storage. Hard Drive called “Drive_1” Path to a file called “file.mov” at /Volumes/Drive_1/folder/file.movĬatDV Client 2 does not have the drive mounted For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.Yes, those fields are dynamically populated in the client only, they are not saved to the server as they are only pertinent to the client you are on at the moment. You can unsubscribe from these communications at any time by contacting us via email address or by phone at +1-97. In order to provide you the content you request, we may need to store, process and share your personal data with our third party providers (resellers, email providers, etc.). I agree to allow Facilis Technology, and their third party providers to provide these services, to store and process my personal data and to receiving communications.By submitting this form you consent to these terms. In order to provide you the content requested, we need to store and process your personal data. We’ll use your personal information to administer your account and to provide the products and services you are requesting from us. To verify that your system is eligible, complete the renew support form here or contact Technology is committed to protecting and respecting your privacy. * If you would like to discuss your available support agreement and licensing options with a sales or technical representative, please call +1 (978) 562-7022 or email Version 8 is available on systems serial number TB001418 and greater. After we receive your email, a form will be sent back to you with instructions and payment options. The serial number is located on the back of the server on the silver label or on the side of the server on the black label. While covered under our hardware warranty extension, Facilis will also extend the Facilis drive warranty for up to 5 years of total coverage.* Hardware warranty extensions include all hardware items in Facilis servers, including motherboard, power supplies and any internal expansion cards. The Total Care package includes a discount when renewing both hardware and software coverage at the same time. ![]() ![]()
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